Payment methods

There are two different billing methods at peoplefone. 

peoplefone Germany

Felix Pflüger

Felix Pflüger

Country Manager

Content Blocks

WHAT IS A PREPAID CUSTOMER?

Payment in advance

The prepaid customer has no contractual obligations with peoplefone and usually has rather smaller call turnover. He manages his account  buy credit  self and recharge credit. The current status of the credit can be seen in the customer account. 

HOW CAN I BUY CREDIT?

You can buy online anytime in your peoplefone account  Buy/Order  -  Buy credit .

  • Payments with credit card (Mastercard or VISA) and PayPal take a few minutes.

  • For pre-payments via e-banking, the credit to your peoplefone account may take 2-3 business days. 

Next steps

  • Click "Select"

  • select an amount, then click Add to Cart 

Next steps

select the payment method and then click Pay

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WHAT A POSTPAID CUSTOMER?

Payment by invoice or SEPA direct debit

The postpaid customer receives a monthly invoice sent by e-mail.



If your company has a minimum net phone cost of 9.90 EUR and prefers payment by SEPA direct debit or by invoice, use the POSTPAID solution with the following conditions:

  • Sign peoplefone business contract

  • You will receive monthly invoices by email or mail

  • Cancellation period four weeks to the end of the month

  • Cancellation will take place approximately 1 week after billing

Payment by invoice / by bank transfer

The following customers may pay us by bank transfer:

  • Customers from Switzerland

  • Customers of public institutions

  • Medium sized customers - Minimum purchase at peoplefone: 250 € - Schufa credit rating better than score 250 (alternative: deposit)

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