Sometimes a milestone says more about the future than about the past. At peoplefone Austria, this is currently the case: For the 20th anniversary, there is not only a look back, but three concrete news items – a new name, a new location, and an even closer integration with the German market.

For the anniversary, the Austrian company will in future appear as peoplefone Austria GmbH – a name change away from the previous peoplefone Internet Telephonie GmbH, which emphasizes the Austrian market presence even more. Spatially, a lot has also changed: The company has moved to a new location at the market square in Altenfelden. The move is intended to enable further growth, while at the same time strengthening the personal care of customers and sales partners on site – a balancing act between expansion and proximity to the customer.

What this means for the German channel For German sales partners, the anniversary is more than just an Austrian side note. Communication projects in the business customer market are increasingly planned across countries – companies with branches in Germany and Austria need coordinated solutions and central contact persons.

Exactly here is where the closer cooperation of the national companies comes into play. German partners gain access to the Austrian portal and can care for customers with activities in both countries from a single source. What matters less here is the product or price difference in the individual national companies, but rather the possibility of obtaining a seamless solution via a contact person per country.

Erich Hochmüller, Sales Director peoplefone Austria, puts it this way: The strength of the group lies not only in the presence of individual markets, but in the interplay of the national companies. For partners and companies with activities in Germany and Austria, this means specifically: local contact persons combined with the possibilities of an internationally positioned group.

Background peoplefone Austria started in 2006 as a classic telephone provider and was thus the first international national company of the peoplefone group. Since then, the company has developed significantly: From a pure telephone connection, it has become a portfolio that includes SIP-Trunking, Cloud Telephony, 3CX solutions and Microsoft Teams integration.

This development reflects a larger trend in the industry. Telephony is no longer to be viewed in isolation, but as part of a comprehensive communication infrastructure that connects locations, work models and applications. For the coming years, peoplefone Austria is focusing increasingly on Cloud Telephony, flexible communication platforms and AI-supported applications.